Helper Training Service

Language classes to improve communication skills, particularly in the native language of the employer.
Cultural sensitivity training to ensure effective communication and understanding within the household.

Housekeeping skills including cleaning, laundry, and organizing.
Cooking and meal preparation, adapting to the employer’s preferences and dietary requirements.

Caring for children or the elderly, ensuring their safety and well-being.
Handling emergency situations and medical emergencies.

Settling-In-Programme (SIP)

All first-time FDWs have to attend the mandatory Settling-In-Programme (SIP) within the first three days of her arrival in Singapore and before being deployed to the household.

At Nation, we will ensure the FDWs complete this training within the 3-days timeframe (exclude Sundays and Public Holidays). The SIP syllabus can be found on MOM’s website.

Pre-Employment Training

Training your FDW and raising her competency level is part of helping her to do well in your household. Nation has an approved in-house training centre to provide a structured training programme to FDWs before they are deployed to the households.

Our training programme covers the full spectrum of housekeeping and specialised areas of needs, which include but not limited to the following:

Handling slip and fall
Communicating with elderly and disabled persons
Learn to recognise signs and symptoms of illness and discomfort
Ensure good hygiene practices during feeding
Assist in daily activities, if necessary
eg bathing, feeding etc.
Monitor behaviours and activities closely for safety reasons
Elderly diet and meal timings are strictly observed
Ensure good hygiene practices during feeding
Ensure elderly on medication
Learn to recognise signs and symptoms that may indicate illness or discomfort
Prepare meals appropriate to the diet of the elderly/disabled persons
Perform simple physiotherapy activities
Ensure appropriate administration of medication and adhere strictly to the frequency and dosage requirements

Communicating with babies, infants and young children
Learn to recognise signs and symptoms of illness and discomfort
Monitor behaviours and activities closely for safety and comfort
Ensure household is child-proof
Ensure health and safety requirements are adhered to at all times in accordance with established health and safety standards
Ensure good hygiene practices during feeding

Handling household incidents
Managed minor burns and scalds
Handle slips and falls
Wound Care
Handling chemicals contacts
Prepare meals appropriate for babies and young children

Perform house cleaning chores – vacuum and mopping of cleaning of rooms and bath areas, furniture and furnishings, remove spillage and stains, scrub and polish hard floors etc
Laundry – fabric care, different methods of washing,
Learn to use housekeeping equipment, chemicals
Make-up beds
Pressing of apparels and linens
Simple cooking techniques
Grocery shopping

Caregiver Training Programme

Nation’s in-house structured training programme for FDWs incorporates techniques and tips to handle both elderly family members, disabled persons and infants/young children.

Nation also works with industry partners to conduct specialised caregiver training programmes for employers who might require additional training for their FDWs. These courses are relatively affordable, and you may be able to qualify for the Caregiver Training Grant (CTG) which AIC administers.

Employers' Orientation Programme

Employers hiring FDWs for the first time or have changed helpers frequently (3 times and more) must attend the Employers’ Orientation Programme (EOP). The course must be completed at least 2 working days before submitting a Work Permit application.

The 3-hour programme covers the legal obligations as an employer of an FDW, roles and responsibilities, safe work environment and how to foster a good and harmonious working relationship with your FDW.

Nation is a MOM-accredited training provider for the EOP. Classes are conducted every Wednesday from 6pm-9pm, both in Chinese and English (alternate weekly).

Due to limited seating, all registrations are on first-come first-serve basis.

Need Help With Other Services?

Maid Replacement

Center Fair meticulously select and match experienced domestic helpers with the specific requirements of employers.

Direct Hiring

Help employer hire specific helper from local or oversea, we will settle all process and legal document in Singapore and oversea.

Miscellaneous

Services such as work permit, food and lodging, transportation and repatriation, medical service, consultation and mitigation.